- Blue Buffalo Co.
14 Bermuda Rd
GENERAL DESCRIPTION PURPOSE OF ROLE:
Day-day delivery of dedicated customers, manufacturer vendors, and warehouse distribution centers.
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Duties include but are not limited to, order entry /processing, transportation communication tracking and communication follow up, complaint management and general resolution of customer enquiries both verbal and written. Act as first point of contact for all external/internal customer queries Sign up for email job alerts Check your application
Connect with Us ESSENTIAL FUNCTIONS: Receive and generate all sales orders Confirm all order shipment arrangements Build and maintain relationships with Blue Buffalo Customers and Vendors. Coordinate and communicate exceptions in the sales order process. Verify billing with shipment and receipt sites within the Blue Buffalo Network. Monitor un-received invoices to ensure timely application of costs within the Blue systems OTHER RESPONSIBILITIES AS REQUESTED: Other duties as assigned. QUALIFICATIONS: 2 years of experience in order management or accounts payable. Proficiency using Microsoft office applications including but not limited to MS Outlook, Word and Excel and SAP Strong verbal and written communication and ability to communicate at all levels Proactive, self-motivator, team player, works well with others Strong problem solving capabilities Cross-functional understanding and relationship building Detail oriented with good analytical skills Must be able to work in an environment with free-roaming companion pets PREFERRED SKILLS, COMPETENCIES AND EXPERIENCE: Experience utilizing ERP, WMS, EDI and Excel systems preferred. Understanding of freight policies and procedures in regard to cost assessment and payables processing. Pet Parent Preferred EDUCATION REQUIREMENTS: Bachelor's degree or equivalent preferred* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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